Our privacy police

Introduction

When you visit our website and/or use our app, a range of anonymous data about your usage of the website and app is collected. If you do not wish for anonymous data to be collected when visiting the website, you can opt out of cookie usage as described in our cookie policy. Similarly, you can opt out of sending data to us in the app.

You can read in our cookie policy which data these cookies collect, how the information is used, and why these cookies are necessary.

Personal Data

Personal data includes all types of information that can be used to identify a person.

When you use our website, no personal data is collected unless you make a purchase, register as a user in our app, sign up for a newsletter, or contact our customer service. This typically includes your name, phone number, email, and address.

This information is provided by you and is necessary for us to deliver our service—for example, to complete your order, respond to your inquiry, or save settings in our app.

Data Protection

We have implemented technical and organizational measures to ensure that your data is not accidentally or unlawfully deleted, disclosed, lost, altered, accessed by unauthorized persons, misused, or otherwise handled in violation of the law.

All data transmitted to and from ztove.com is encrypted using SSL (Secure Socket Layers).

Data Retention

The information is stored for the period allowed by law. We delete the data when it is no longer necessary to retain it. The retention period depends on the nature of the information and the purpose of its retention.

Data Sharing

We use several third parties for data storage and processing. These parties process data solely on our behalf and may not use it for their own purposes. These include financial systems, logistics partners, payment gateways, etc.

We only use data processors in the EU or countries that can provide adequate protection for your data.

Data Rights

You have the right to access the data we store about you. You can request an exported file containing the personal data we have on you, including all the data you have provided us. You can also request that we delete all data we hold on you. This does not include data we are required to retain for administrative, legal, or security purposes.

Contact the data controller via email or phone.

Data Controller

Ztove ApS

Landbrugsvej 10

DK-5260 Odense S

Denmark

Email: info@ztove.com

Phone: +45 78 707 707