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Frequently Asked Questions
Do you have questions that haven’t been answered?
Call +45 78 707 707 or write to info@ztove.com
Which pots and pans should I choose?
You’ll receive a 24 cm frying pan and a 3L pot for free. Choose two additional items at no cost. If you add more than four items to your cart, the two most expensive ones will be free.
Ztove 1.5L Pot
The small pot is ideal for making bearnaise sauce that never separates, boiling eggs, and preparing small portions.
Ztove 3L Pot
Recommended for everyday use.
Ztove 5L Pot
The large pot is perfect for sous vide, deep-frying, and cooking large portions.
Ztove 24 cm Non-Stick Pan
Recommended for everyday use.
Ztove 28 cm Non-Stick Pan
Great for larger portions at temperatures below 220°C.
Ztove 28 cm Stainless Steel Pan
Non-stick coatings become increasingly fragile at higher temperatures. At 220°C (very high heat), there’s a risk of damage. If you prefer cooking at very high temperatures, the stainless steel pan is an excellent choice.
How is the hob delivered?
When will my payment be charged?
The money is reserved on your card when you place an order. We only charge the amount once the hob has been shipped from our warehouse.
If you’ve placed an order, you can cancel it anytime until we’ve charged your card.
You have a 100-day trial period for the product, during which you can get a full refund for any reason. The 100 days begin once you’ve received the hob.
100-Day Free Return Policy
We are confident that you won’t want to live without 0-250°C once you’ve tried it. If you’re not satisfied, you can get your money back—no matter the reason. Ztove will even cover the shipping cost of the return.
(You cannot receive a refund for items if the products are significantly damaged, for example, due to misuse. Normal signs of use are acceptable.)
