Our privacy policy

Introduction

When you visit our website and/or use our app, some anonymous information is collected about your use of the site and app. If you do not want anonymous information to be collected when you visit the website, you can opt out of the use of cookies as described in our cookie policy. Similarly, in the app, you can opt out of data being sent to us.

You can read in the cookie policy what information these cookies collect, how the information is used and why there is a need to store these cookies.

Personal data

Personal data is any information that can be used to identify an individual.

When you use our website, no personal data is collected until you make a purchase, register as a user on our app, sign up for a newsletter or contact our customer service. This information will typically be name, phone number, email and address.

This information is all that you have entered yourself and thus provided to us, which is necessary for us to perform our service – for example, complete your order, respond to your enquiry or save settings in our app.

Data protection

We have implemented technical and organizational measures to ensure that your data is not accidentally or unlawfully deleted, published, lost, impaired or disclosed to third parties, misused or otherwise processed in breach of the law.

All data to and from ztove.com is encrypted with SSL (Secure Socket Layers)

Data storage duration

Data is kept for the period permitted by law, and we delete it when it is no longer needed. The period depends on the nature of the information and the reason for its retention.

Disclosure of information

We use several third parties to store and process data. These process data solely on our behalf and may not use it for their own purposes. These include financial systems, logistics partners, payment gateways, etc.

We only use data processors in the EU or countries that can provide adequate protection for your data.

Data rights

You have the right to access the data we hold about you. You can request to export a file containing the personal data we hold on you, including any data you have provided to us. You can also ask us to delete any data we have stored about you. This right does not apply to data we are obliged to keep for administrative, legal or security reasons.

Contact the data controller by email or phone.

Data controller

Ztove ApS

Landbrugsvej 10

DK-5260 Odense S

Denmark

Email: [email protected]

Tel: +45 78 707 707