100-day risk-free trial

When you buy a cooktop or cooker from Ztove, you have a 100-day trial period.

If Ztove isn’t the best decision you’ve made in your kitchen, you can return your items for a full refund – whatever your reason.

If you regret your choice of cooktop , you can exchange it for another option without paying extra for delivery. You simply pay or receive the difference between the two cooktop .

Remember to keep the packaging for the period, so you can easily pack the goods again

How do I return Ztove?

If you want to return:

  • Contact us by e-mail: retur@ztove.com , and give a brief description of why you want to return.
  • We will send you instructions on how to return the item.
  • Make sure the item is returned in essentially the same condition as you received it. incl. packaging.

You should always contact us before returning an item.

If you need guidance you can always contact us via our 24/7 chat support, or directly on +45 78 70 77 07

When can I not return Ztove

  • If the item has been used for a purpose for which it was not intended.
  • If the value of the item is significantly impaired, e.g. inflicted damage due to maintenance.

If you are in doubt or have questions, please contact us.